14 Shamrock Way, Hythe Marina, Southampton, SO45 6DY
Tel: 02381 783386
Open Monday – Saturday, 10 a.m. – 4 p.m.
Frequently Asked Questions
Please read our FAQ before sending us a message.
We have outlined the different delivery options for our website on the Shipping and Returns page. If you have any questions or queries about our shipping services, please get in touch using the form to get in touch.
When it comes to payment, we have two main options, SagePay, which accepts most major credit and debit cards (Visa, Master Card, Maestro). We also offer PayPal as a payment option where you can use your PayPal funds or simply use any available card.
We offer a number of different delivery services via Royal Mail for both UK mainland and European delivery services. Standard shipping can take up to 48 hours, so if you need it next day, make sure to select Royal Mail Special Delivery, where you will receive the item(s) before 1PM.
Your data is always protected. We do not store any credit or debit card information on our servers, all this information is handled by SagePay and PayPal services, we only receive information of your payment.
Once you place your order, we receive a notification and print off your order. We will then pick and cut your required purchase, package this up and dispatch it via Royal Mail.
Yes you will receive an electronic invoice via email. So please make sure your email address is correct, so you can keep up to date with where your order is in the process.
Send us an email